salon Policy

general information

 

We value our clients time and understand its importance, we ask that if you are running late for a service to call the front desk and let them know. If you are more than 15 minutes late you may be asked to reschedule your appointment. We apologize if this is an inconvenience for you, we only wish to make sure you receive the best service possible. 

Tipping is always appreciated, but never expected. The salon is unable to put tips on a credit card, if you wish to tip it must be done by cash, paypal, venmo, or personal check. 

If you purchase a product from Salon Sage and are unsatisfied in anyway please return it to us, in exchange for one you will enjoy more or a credit for future services. 

When scheduling an appointment for any fashion colors (pink, blue, purple etc.) or balayage please send us an email of the color you are wishing to achieve, and schedule a consultation with the stylist. We want to make sure each client is provided the best service, and allowing the proper timing. 

RETURNS If for any reason you are unsatisfied with a product for any reason, please return it to us and we will exchange it for a product you would like more. We want our clients 100% happy. 

 

Weddings and events

 

Salon Sage is available to travel to your wedding/event to preform services as well as in-salon services for the bridal party. If you have an upcoming wedding please email us at purcellmadelyn@outlook.com and we will coordinate your special day with you. We require that you meet with your stylist at least once before your wedding to ensure that we are able to provide you with the perfect service for your perfect day. 

Cancellation policy

 

If you need to cancel an appointment for any reason please contact us at your earliest connivence and we will reschedule your appointment for a time that works better for you.

 

We ask that you please give us 24 hour notice on any cancelled appointments. We also understand that there are emergencies that are unforeseen, if you find yourself in this situation please let us know and we will work with you to find a time that works better. 

 

Payment Methods

- CASH 

- CHECK 

- VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS

- GIFT CERTIFICATE

 

new Covid-19 procedures

One of our requirements is to limit our occupancy to 50%. 


Not all services will be available during this phase such as a la carte blow-drys. Blow-drys can only be accommodated when booking a haircut. 


We will not have a waiting room available at this time and can only accommodate persons with appointments. 


When you arrive for you appointment please wait in your car and text us at 703-755-0653 with your name and appointment info. We will contact you when we are ready for you to enter the building. Upon entry we will ask you a few questions and check your temperature.  


Please bring a mask to wear during your service.

 

We will have hand sanitizer available for use.

 

Stations will be disinfected in between each use along with the shampoo stations and all common areas. Freshly laundered capes and towels will be used during each service. All tools and equipment are disinfected before each use. Your service providers will be wearing a mask and will either be wearing gloves and/or will be disinfecting their hands in between services. 
 

Once your service is completed a staff member will come to you for check out, future booking options and product purchases. Any products purchased will be disinfected and brought to you.

 
Upon your return to the salon there will be a 15% service fee to your total service, subsequent visits will only have a 7% service fee added. The reason for this is the added time and proper PPE equipment needed to execute these services.  Keeping everyone safe through this process is our goal and mind set behind our new interactions.

We ask that if you have traveled to a COVID-19 "hotspot" you postpone your appointment for 2 weeks, or bring a negative COVID test with you to your next  appointment. Our only concern is the safety of our guests and employees. 

Salon SAGE

Awards

BestSalon20WEBTeal.png
BestSalon2019WEBPink-300x190.png

Hours 

Monday 10-7

Tuesday 10-7 

Wednesday 10-7

Thursday 10-7 

Friday 10-7 

Saturday 8-5

REFRESH YOUR ROUTINE WITH our monthly updates

  • Black Instagram Icon
  • Black Facebook Icon

© 2020 website by: Madelyn Purcell